CONTACT US
For TM staff, should you encounter login issues, please perform the following steps:
  • 1. Login to IDM
  • 2. Change password in IDM
  • 3. Try to login again to OCIEN after 5 minutes with the new password

If you still encounter problems, please contact our OCIEN helpdesk support hotline no:
1-800-88-9779
or go to http://focus.intra.tm

Copyright Telekom Malaysia Berhad ©2011